24/7 Hotline: (833)TEL-SAFE
How It Works
Process
We’re There For You 24/7 From Start To Finish
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We start with a phone call.
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Our coordinators will connect you with our on-call nurse who will walk you through the video call.
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We can answer basic questions, help you complete documentation, or guide the entire exam.
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After the exam, we will support you with any additional questions or follow-up needs.
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Your facility delivered enhanced care for a sexual assault survivor.
Can be handheld or placed on a provided tripod
Technology
How We Connect to You
Simple-to-use remote technology ensures you can focus on the patient and care at hand without technology barriers getting in the way. Our SAFE nurses will guide you through high quality, two-way audio and video at the time of a consult.
Equipment is small and as easy to use as any mobile phone
HIPAA - compliant data and storage standards
Information collected from the point of capture to ensure legally-sound chain-of-custody
Easily mark up, highlight, and add relevant notes directly onto the image for clear and faster forensic documentation
Easy-to-use software design ensures a swift and sensitive evidence collection process
How We Support Hospitals
Program Support
Each hospital is assigned a dedicated TeleSAFE professional to support its needs. We will support you through all steps of implementation and ongoing program success and are available for questions and support. Together, we will develop and maintain a detailed plan for your facility’s needs and continually review additional needs, such as supporting refresher training for new staff. We can also help you maintain your equipment and serve as a liaison between your facility and the manufacturer.
Community
Partnership
TeleSAFE is available to support connecting you with your community to establish and build strong relationships. We are available to attend your local sexual assault response team (SART) committee meetings, support or facilitate awareness campaigns, and are there to support your hospital’s needs within your community as you see best.
Information for DAs
Evidence Collection
A SAFE kit can aid law enforcement in the identification of offenders and provide important information that can ultimately help in the prosecution of offenders. The TeleSAFE staff are highly trained to perform these important exams, and will support hospitals in collecting the best possible evidence, ensuring documentation is strong, and maintaining proper chain of custody to furnish law enforcement in support of any criminal proceedings.
TeleSAFE’s provider and your hospital provider(s) may both be called to testify in a court of law. Our providers have ample experience testifying in court and are prepared to do so.
TeleSAFE is available to support connecting you with your community to establish and build strong relationships. We are available to attend your local sexual assault response team (SART) committee meetings, support or facilitate awareness campaigns, and are there to support your hospital’s needs within your community as you see best.