all good
Keep up the good work
She was very busy and still took time with me.
Everything is great. She helps me understand everything until I do.
Dr. Kaplan makes me feel comfortable, listens to me and takes time to explain and discuss my concerns.
The only reason for the 9 rating is because of the very long waiting time in two rooms!
Dr. Kaplan is the best primary care physician that I have had. I have been with her for years.
Simply great!
As I stated earlier, Dr. Kaplan is wonderful.
I am grateful to be healthy and I am that way because of the care I receive at the hands of Irina and her staff
This visit, as all of my past visits, went very well with no problems or complaints
Doctor explains everything perfect about my health. She makes sure you understand all your concerns. I am happy with Dr. Kaplan.
She really cares for her patients.
In and out in a very timely manner .
Exel.
Understanding and patience with me
Great
I will be back
Very satisfied
This provider is of the highest caliber. She always lets you know her sincere care for your health and well being.
She explains everything
Dr. Kaplan is always pleasant. She is very thorough with us.
Great group staff
I adore Dr. Kaplan
Dr. Kaplan listened and answered all my questions. She spent quality time discussing my concerns.
always a great experience
Dr. Kaplan always listens to my concerns and offers great advice. Would recommend this practice to friends and family.
Nice people nurse
She is very caring
Dr Kaplan is by far the most knowledgeable Doctor ive ever have been to! Always spot on and reassuring with my health!
They are very professional and caring
Dr Kaplan is very thorough
Great provider!
Dr Kaplan is brilliant. Helped me get my physical health under control.
She is caring and compassionate. I appreciate her tremendously.
Office and everyone there is always helpful
Keep things the way they are
Dr Kaplan is always very caring and knowledgeable. I have confidence in her abilities.
Very knowledgeable and cordial
Dr. Kaplan is always courteous and caring
She is a good provider.
I always recommend Dr. Kaplan to new neighbors.
All a good experience
I feel that I am treated with respect by my provider and I have an appropriate amount of time with her. I felt like all of my concerns were addressed and I didn't feel rushed out of my appointment. Being someone who works in healthcare myself, I understand the time constraint providers have when they see patients, but I think Dr. Kaplan did an excellent job managing the appointment and giving me enough time to express my concerns/talk out what needed to be covered. I have only met with Drr. Kaplan a couple times because I am new to the area, and although I've moved away from Waterford I will make an appoint to go back to see her because of the excellent care she and her staff provides.
Very attentive, very professional.
Very friendly and listens well to how you feel and what you would like to accomplish
Dr. Irina Kaplan is the best Provider I have ever experienced within St Peter’s Health Partners
Heather,Melonie and Dr. Kaplan are the best.
I did not like the doctor's manner toward me
Dr. Kaplan is clearly caring and knowledgable with a great sense of humor.
The girls at the reception desk where wonderful and the dr was attentive to my needs
I have recommended this practice to several people
excellent appointment as usual
I feel she has a genuine concern for her patients and wants to help.
Thorough, caring treatment. Spent enough time to go over treatment
Dr Kaplan, M Harrington, NP, Heather, Mel, RN-Her Entire Waterford Health Clinic is OUTSTANDING and EPITOMIZES COMPASSIONATE HOLISTIC CARE for our Community. ��🇺🇸
This doctor is thorough and attentive. She pulls no punches and is always spot on.
Was very good she explains everything to me
Dr. Kaplan has always been willing to tackle my health issues with me as a partner.
Never displeased or disappointed.
answered all ny concerns
She’s been my PCP for about 20 years and she’s seem me when I needed her to-very compassionate and understanding.
Timely professional thorough
Staff are all very kind and respectful
She communicates directly to you and gives you eye contact which lets you know she is listening to your words.
Compassionate and caring
Very good. Everyone is very noce
I have been a satisfied patient for years and have recommended her to others.
I have been a patient with Dr. Kaplan almost 2 decades and value her knowledge and experience!
Stuck on Statins, regardless of the science that shows inflammation to be the root problem. Diet and exercise are making the difference for me.
I did not realize that this was a Heath Center, I thought it was a walk-in urgent treatment center. I had just sustained a very painful cat bite from a cat at the cat rescue center that I volunteer at. I realized that the staff could have redirected me to an urgent care facility however, DesiRAE spoke to the doctor on my behalf & I was seen immediately! I was logged in as a new patient & yreyed with red P.O.& dignity. DesiRAE is one of the kindest Medical Assistants I’ve ever met & I am so grateful to her & Dr. Kaplan. They truly made an extremely stressful situation tolerable. Thanking You Again, Kathleen E Verderosa
This provider always schedules my next visit before I leave. She is helpful, kind, and caring.
Helpful
Felt my visit was excellent. Her concern for me was very evident.
Everything is perfectly
I am satisfied
Dr. Kaplan’s Medical Experience is outstanding. I’m transitioning from CCP Providers to Dr. Kaplan.
I would definitely recommend Dr. Kaplan and her staff to anyone.
Amazing doctor!
Thank you
Listen to my problem pushed for me to get a sleep study which i have been refusing. Explained it differently so i was agreeable this time
Knowledgeable and helpful. Dr Kaplan was thorough and encouraged me to get a bone density test. .
Dr. Kaplan has improved my health in many ways. She is a doctor I totally trust.
complete review and explanation. all questions answered.
All good üëç
Reliable, patient, listens, and understanding.
Dr Kaplan is very professional and will give it to you straight but in a good way I love her she is an Excellent doctor
Excellent service
She is very detailed and patient with questions
Very professional and competent
All else was professional & courteous.
Very good
The *Kaplan provided me with good advice regarding my dietary intake for the purpose of weight loss. Since my visit I've lost 5 lbs.
Very good.
I appreciate the time Dr. Kaplain spends to explain and discuss my issues.
*Dr. I. Kaplan is an extraordinary provider. She is thorough and on top of all the latest medical trends. I am blessed to have her as my PC physician.
Dr. Kaplan is simply very good in all respects. Relates well with me and my concerns.
Very thorough, very stern but caring
Dr Kaplan is an excellent doctor that took me years in the Capital region to find. Having been to many other doctors in the area that don't listen, don't care, don't follow up, Dr Kaplan does all of that and more. She is by far the best doctor I've had in the last 20 years.
This was my first time with Dr. Kaplan. We recently moved to upstate and New York and I needed to find a new primary doctor.
Very unprofessional ,did not listen what so ever and put down things in the summary of your visit that were not even true ,and not even said. She also walked out before we were done.very rude and unprofessional she should not be a doctor. With her attitude I can see why people leave and she is always taking new patients .i would never never recommend her to anyone
She is awesome! She really cares about my health and goes out of her way to help. She follows through and up with your questions and care. She personally will call me when she wants to know how I'm doing. She listens to what I say and Is very Interested In what I say to her. There were times I needed more time with her In a crisis and she gave me that time. She saved my life twice!
Excellent.
Excellent
Knows me. Very caring.
Dr Kaplan is always courteous understanding and provides helpful education for me.
It was a good routine visit
Dr Kaplan is very knowledgeable & caring. I enjoy talking to her & trust her medical expertise. Her student was very kind & professional too.
Very very comfortable with my new primary.
Dr. Kaplan always listens to any questions I have and offers choices for solutions for them.
Provider answered all of my questions, addressed all issues.
She was very helpful.
As always, *Dr. Kaplan is very responsive to my needs I have great confidence in her & my care.
Best doctor I have ever had. I've referred several people
As explained in my responses to this survey's questions I experienced no negative experience at all. I have always been pleased.
MD is tops, as always.
Great provider. Always on time and that is much appreciated.
I have only seen this provider twice since Dr. Nair left. The first time wasn't the best, I felt like she wasn't listening to me. Then this past time she spent a little more time with me, which helped.
All were very helpful, caring, and supportive to my need and health! They have always done everything they could to help me. They also help with none health needs. They really care for me and what Is happening In my life and go out of their way to help me!
I find my visits with Dr Kaplan pleasant and she is receptive and helpful if I have any concerns.
Dr. Kaplan showed concern for my well-being. She talked about my options and took my opinions Into consideration.
I was extremely pleased to meet Dr. Kaplan, she was a very Informative for me and she answered all my questions without making me feel like I was being rushed out of her exam room. She absolutely lovely
Dr Kaplan is very through and professional.
SHE LISTENS TO YOU AND EXPLAINS EVERYTHING CLEARLY. SHE IS VERY THOROUGH AND CARING. SHE SPENDS THE TIME NEEDED WHEN YOU ARE IN AN CRISIS AND SHE HAS CALLED ME AT HOME TO FOLLOW THROUGH WITH CARE! SHE REALLY CARES ABOUT HER PATIENTS!
could not ask for anyone better!
Dr Kaplin was attentive
Dr. Kaplan is the best. Very detailed in her approach to everything. I always feel confident in the care and advice I receive from Dr. Kaplan.
The doctor was very nice and professional. I really like her.
always a pleasure
Excellent as usual
Excellent
Dr Kaplan is a compassionate thorough physician. She gives you her thorough attention and takes time to clearly explain/review details.
Good experience as always!
excellent
I'm very comfortable with *Dr. Kaplan and her staff. They are professional, courteous & I feel free to discuss any questions I might have.
I am so glad I found Dr. Kaplan and her practice. Very happy with Doctor and her Staff. Thank you.
Very professional & knowledgeable.
Dr. Kaplan always makes sure you understand and explains why she is concerned. She listens to any concerns you may have and provides solutions. I am very satisfied with Dr. Kaplan as my primary care provider.
Dr Kaplan is very nice. her and her staff listened to me and the concerns I have.
The visit went very well. I felt like I understood completely the diagnosis and the treatment to follow.
Dr Kaplan is extremely compassionate, knowledgeable, and pleasant. I really like her and trust her medical expertise.
Always - excellent
my provider did not know any of my medical records even though this is my third time meeting with her since September. she did not show any concern for my medical condition and seemed to rush through my appointment. she did not know who I was nor did she care to get to know me.
Everything went well. I completely understand all of my health concerns.
I have been going to Dr Kaplan for almost 20 years. Dr Kaplan is the best and can't image her not being my physician.
excellent for a first time visit. very thorough
Very knowledgeable and understanding
Dr Kaplan is very thorough she takes her time with you and explains everything
excellent doctor