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Heather Susan Kopff, DO

Internal Medicine

Provider Ratings

5 out of 5 (331 ratings)

Provider Groups

  • Innovative Health Alliance of New York

  • SPHP Medical Associates

Primary Contact

518-446-9545
Online Scheduling
Appointments (New Patients Welcome)
Online Scheduling
Provider Groups

  • Innovative Health Alliance of New York

  • SPHP Medical Associates

Primary Contact
518-446-9545
Print Share

Services & Specialties

Areas of Specialization

  • Internal Medicine

Locations & Contact

Primary Location

St. Peter's Internal Medicine - Palisades Drive

4 Palisades Dr
Ste 100
Albany, NY 12205

View hours
Monday
7:30am - 4:30pm
Tuesday
7:30am - 4:30pm
Wednesday
7:30am - 4:30pm
Thursday
7:30am - 4:30pm
Friday
7:30am - 4:30pm
518-446-9545 View Details

Education & Certifications

Education

Education:
New York College of Osteopathic Medicine (1994)

Residency:
The Mary Imogene Bassett Hospital (1997)

Board Certifications

Internal Medicine, Internal Medicine, American Board of (1997)

Provider Groups

Innovative Health Alliance of New York

SPHP Medical Associates

Provider Ratings

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn More >

5 out of 5

(331 ratings)

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

158 Reviews

10/23/2025

She is the absolute best ! Always happy to have her as my doctor.

10/23/2025

I have had several GP but she is the best with knowledge, interaction, and diagnostics. She knows a patient's needs and what to recommend based on knowledge of the individual's history, general health issues, and listens to what may be appropriate for treatment -- she is usually spot on with diagnosis or where referrals may be needed..

10/23/2025

I have to call the office and ask about an a aneurysm that I have We didn鈥檛 talk about that

10/21/2025

She is very thorough and she spends a lot of time with you she doesn't rush I've had her for many years and I wouldn't want anybody else

10/21/2025

Dr Kopff reviews her medical notes on me prior to my appointment. That's obvious. She remembers my medical history. She treats me with compassion and is willing to take the time to discuss my concerns and provide guidance. Beside being knowledgeable she is friendly and easy to talk to. I leave the office knowing what I need to do to maintain my health.

10/17/2025

Dr. Kopff is the best doctor I ever had!!

10/16/2025

She's the best!In all my years as her patient o have ZERO disappointment. She listens, answers all my questions and has empathy and compassion. She has helped me to regain better health and confidence. I am blessed to have her all these years

10/15/2025

Dr.Kopff is the best doctor she cares about her patients . She is compassionate and caring

10/15/2025

polite and kind as well

10/15/2025

Dr. Kopff has been my doctor for over 20 years, she鈥檚 the best!!!

10/14/2025

You can tell she cares by the way she listens. Dr. Kopff is very knowledgeable and takes time to know the patients and gives very good advice.

10/09/2025

Dr. Kopff is a wonderful doctor. She listened carefully to all of my concerns, and offered detailed explained all of my questions in ways that I could understand. She set up a follow-up blood test and set me on a path to better health. She did not rush me, or try to move me out before I had asked all of my questions. I wanted my daughter, who is transitioning from her pediatrician, to go to Dr. Kopff; but sadly, she cannot accept new patients at the moment.

10/09/2025

Dr. KOPFF WAS VERY THOROUGH EXPLAINING TEST results and new health plans.

10/08/2025

Dr. Kopff is a wonderful provider

10/03/2025

Every doctor should be like Dr, Kopff

10/01/2025

EXCELLENT!!!

09/26/2025

Dr. Kopff truly cares about her patients and gives them each her undivided attention.

09/25/2025

Always listens and provides best care

09/24/2025

Dr Heather Kopff should be your model physician. Look at patient reviews. Not everything in healthcare can be measured by RVU鈥檚

09/18/2025

She is to the point on health

09/17/2025

Ares about her patients.Professional Knowledgeable

09/16/2025

She is a good listener. If I have concerns or a new health issue, she provides clear explanation and often times several options to approach treatment. She is compassionate and thorough in delivery of care.

09/16/2025

She is exceptional

09/16/2025

Annual wellness visit exceeded expectations.

09/09/2025

She's GREAT!

09/09/2025

I鈥檝e been seeing her for 25 years. She has always been professional, thorough, kind, knowledgeable, funny and an excellent provider. I feel very lucky to have her as my GP

09/05/2025

She is excellent, informative, caring, knowledgeable!!!!

09/04/2025

I鈥檝e been going to Dr. Kopff for a very long time. She always takes her time and I never feel rushed.

09/02/2025

She is an A+++ physician. She is caring and compassionate and you know that this is more than just a job to Dr Kopff

09/02/2025

As stated, Dr.Heather Kopff is a very kindPhysician with knowledge and professional expertise.

08/25/2025

Great experience. I鈥檓 fortunate having access to such a wonderful provider.

08/25/2025

She is wonderful. Listens to your needs

08/22/2025

Love my doctor and hope she never retires

08/22/2025

Dr. Kopff is knowable, experienced and provides patient centered care.

08/22/2025

The best doctor I have ever had a pleasure to speak with. She is a bundle of energy, took time to listen and understood all my issues and concerns, went above and beyond. I am so glad to have found such a great doctor in this area.

08/21/2025

Very good at explaining the health problem. Very reasonable and cautious about treatment options

08/20/2025

Very professional and listens to you and makes you feel better

08/18/2025

I think Dr. Kopff is an outstanding doctor diagnostician. I am most grateful to be a patient of hers.

08/18/2025

Dr Kopff is an excellent diagnostician

08/15/2025

Excellent provider!!!

08/12/2025

Dr Kopff is easy to talk to and very knowledgeable about any questions I might have about medication, health concerns and my general well being

08/11/2025

Dr. Kopff is a great doctor who truly takes care of her patients. She has taken care of our family for over 20 years. You couldn鈥檛 ask for a better doctor.

08/11/2025

Excelient care

08/08/2025

she is a wonderful doctor and trinity should be very grateful to have her.

08/08/2025

Dr. Kopff is a caring doctor. I feel safe in her care. She is thorough and knowledgeable in helping me with any concerns I may have.

08/07/2025

Dr. Kopff is the greatest

08/07/2025

Dr. Kopff always explains everything to me, she listens and I feel comfortable discussing any health issue I may have with her.

08/06/2025

She is the best. She always takes the time needed to hear what I have to say and explain diagnoses and treatment.

07/31/2025

I love Dr Kopff. She is an excellent provider. Smart, passionate, funny and thorough

07/31/2025

I have been a patient of Heather Kopff for 20 + years. She is professional, kind and understanding. When messaged thru the portal her responses are immediate. I would definitely recommend Dr Kopff for any new patients.

07/30/2025

She鈥檚 the absolute best in every manner!!

07/30/2025

I have been going to Dr. Kopff for years and I wouldn鈥檛 trust anyone else like I do her. She鈥檚 kind, thoughtful and extremely knowledgeable. She explains everything I need to know about my health issues and does it in a way that I can understand.

07/30/2025

She answers all questions and addresses all concerns. She explains any addional treatments, needed vaccines and timeframes.

07/29/2025

Dr. Kopff is always willing to listen, caring and through.

07/28/2025

Always attentive and caring. Listens to concerns and gives practical advice and intervention

07/28/2025

I had several issues to discuss with Dr Kopff. She listened to each one carefully and took her time to ask questions and answer each item. She is thorough with her examinations and explains everything clearly.

07/28/2025

Compassionate, Listens to the Patient, Concerned & Knowledgeable.

07/25/2025

Very pleased with her professionalism and kindness.

07/25/2025

See my note before -- I couldn't ask for anything more from my PCP.

07/25/2025

Alw;ays takes the time to listen to my concerns. I learn something new every time I see her.

07/24/2025

I have been going to her for years and I feel comfortable.

07/22/2025

Dr. Kopff is the best doctor I have ever had. She is amazing.

07/22/2025

Simply, she cares about her patients. I feel like I have what I need to continue to be healthy

07/10/2025

Wonderful PCP in every way!

07/09/2025

Caring, compassionate, listens, explains, treats the whole person - is simply the best ever. I have recommended several family members and friends to her practice.

07/08/2025

Dr. Kopff is wonderful! Easy to talk to, listens, explains things clearly and takes her time with you.

07/07/2025

I trust her completely, she is very knowledgeable and I know she cares.

07/02/2025

Dr. Kopff is dedicated to giving her patients the highest quality of care! She listens carefully. She is warm and compassionate. I feel safe with her. As a survivor of child abuse, that is always a priority. I can ask her anything and Dr. Kopff always makes sure that I understand her response.

07/01/2025

Very grateful to Dr Kopff and the staff!!

07/01/2025

I am very happy and satisfied when th the quality of care I received

07/01/2025

She was great

06/26/2025

See previous notes. Dr. K has been my primary for a number of years n I TRUST her advise n opinions.

06/25/2025

Highly skilled, empathetic,

06/24/2025

Always makes enough time to address any issues that I have.

06/24/2025

Heather Kopff - don't change a thing. You are a caring, knowledgeable, and compassionate doctor.

06/24/2025

Dr Kopff is the most through Dr that I have ever had who Really cares about her patients. I couldn鈥檛 be happier having Dr. Kopff as my doctor! She is the Best!!

06/20/2025

I love Dr Kopff met her years ago when I was a secretary in the ER. 30 years later here we r now I鈥檓 an RN I love her she can never retire !

06/20/2025

Caring and professional

06/17/2025

I appreciate Dr. Kopff's candor.

06/16/2025

Excellent provider

06/16/2025

Dr. Kopff is always very thorough and understanding.

06/13/2025

All providers (Dr. Kopff and her NP) were great

06/12/2025

Dr.Kopff spends time talking we me about concerns and answers all my questions.

06/12/2025

Give her more support, so she can deliver the great care she gives and still gets to her appointments.

06/10/2025

Warm and knowledgeable as well as good at explaining things.

06/06/2025

Heather Kopff is the best Dr I have ever had

06/04/2025

Dr. KOPFF is fantastic. It's a shame there aren't more doctors like her.

05/28/2025

Dr. Kopff has been my doctor for many, many years. She us a very good doctor and extremely knowledgeable. No matter what my issue is, she always helps me through it and has always been available in emergency situations to help me.

05/27/2025

Dr. Heather Kopff is most competent, knowledgeable and kind

05/23/2025

Always a positive experience.

05/23/2025

Dr. Kopff is the most competent, compassionate and a great listener.

05/21/2025

Dr Heather always caring

05/21/2025

Dr. Kopff is an incredible physician. She is a great listener and provides excellent feedback to my questions.

05/21/2025

Dr. Kopff has been my Doctor for over 15 years. I completely trusy her and rely on her.

05/19/2025

I am always at ease when I see Dr. Kopff. She listens and provides compassionate care.

05/16/2025

Just a very good positive experience

05/13/2025

Excellent!

05/12/2025

always consistently great!

05/08/2025

Excellent

05/08/2025

Dr Kopff listens to patient鈥檚 description of symptoms and various treatments tried before recommending a course of action.

05/05/2025

Very good relationship- trust her explicitly

04/30/2025

Dr. Kopff is the best.

04/30/2025

I was overwhelmed with my current diagnosis and felt less overwhelmed after my appointment. I appreciated Dr. Kopff listening to my questions and concerns.

04/30/2025

Dr. Kopff is knowledgeable and cares.

04/18/2025

Dr. Kopff is the best doctor I've ever had. She listens, takes the time, and really shows she cares.

04/15/2025

She is the best!

04/14/2025

Have never seen any other NP or physician but Dr Kopff....she has always been there for me & I value that so much.

04/14/2025

Dr. Kopff answered all my questions and teaching moments so as to improve my understanding with diabetes.

04/14/2025

Best ever

04/11/2025

Always keep improving. It was noticed!

04/11/2025

She is kind and patient and explains things. Gives practical advice .

04/11/2025

Dr. Kopff is an excellent caring doctor. Love her!

04/10/2025

Couldn鈥檛 have had a better Provider

04/10/2025

Dr Kopff genuinely cares about me, my health. She askes questions thaf give her a clear picture of my health and well being, in general

04/03/2025

I love my Doctor- a true physician

04/01/2025

Very caring doctor and always willing to listen and address questions

03/26/2025

Dr. Kopff is amazing. She really care about her patients

03/24/2025

Dr kopff is great

03/20/2025

Dr. Kopff is exemplary. Her extensive knowledge, compassion and actions are always impressive.

03/19/2025

She can never retire!

03/12/2025

Always excellent. A good listener and diagnostician with a great personality

03/12/2025

Dr Off always listens and gives good advice that works

03/11/2025

Awesome physician!

03/10/2025

Always professional, caring, compassionate and attentive

03/06/2025

Dr. Kopff is the best!!!

03/06/2025

Dr. Kopff has always listened to me, given me great advice, made suggestions for my welfare and has a great personality. I look forward to seeing her!

02/28/2025

She is unbelievably knowledgeable and compassionate.

02/27/2025

I like her approach to my healthcare. It is a mutual discussion with sound medical advice shared decision making.

02/19/2025

Gives excellent advice and good eye contact.

02/18/2025

I have been going to Dr Kopff for many years & she still gives me the best care. I am so grateful to still have a Dr who is devoted to her patients..

02/07/2025

Dr. Kopff is my favorite doctor. I trust her with my health and appreciate all she does for me.

02/07/2025

Really cares

02/06/2025

Dr. Kopff listens carefully and makes excellent observations.

02/05/2025

I appreciate the length of the appointment and the time taken with me.

01/21/2025

Nothing else thank you.

01/21/2025

Dr Kopff listens to my concerns and always answers me in clear and understandable answers

01/17/2025

Always an excellent experience with Dr Kopff. I trust her explicitly with my care and that of my family who she also cares for

01/16/2025

Very caring and listening to everything I had to say

01/15/2025

Dr. Kopff has ALWAYS been wonderful.

01/15/2025

I have been & still go to many drs but Dr Kopff is so knowledgeable & informative.

01/14/2025

Dr. Kopff was caring and considerate of my needs and concerns.

01/13/2025

Dr. Kopff is an exceptional physician, thoughtful, knowledgeable, caring.

01/07/2025

Dr. Kopff is, and always has been, a great doctor. She is very thorough, explains everything so that i know what is going on, and always is concerned and cares about her patients.

01/07/2025

She provided valuable advice and solutions

01/06/2025

Dr. Kopff is the best Dr I鈥檝e ever had

01/06/2025

Dr. Heather Kopff is an excellent listener & always prescribes the correct medication.

12/20/2024

Professional , intelligent, caring

12/17/2024

Working in the health care field as a RN for many years I have been exposed to many MD's and health care workers of different levels. Dr. Kopff cares about the whole person and her warm but professional manner makes it so easy to open up to her about anything. She is an excellent communicator and listener. I feel privileged to be her patient and my trust in her is monumental!

12/16/2024

Dr. Kopff is the BEST doctor I have ever been to! She is very knowledgeable and treats you with respect.

12/16/2024

Dr Kopff is a kind and caring physician. She always explains things so I clearly understand.

12/12/2024

Dr Kopff has always diagnosed whatever illness I have.

12/11/2024

Always a pleasant experience!

12/10/2024

Heather Kopff is a wonderful practitioner. I hope she doesn't retire any time soon.

12/10/2024

I have been a patient for many years and she is always knowledgeable,caring,and thoughtful

12/10/2024

excellent

12/09/2024

Very good

12/06/2024

Always attentive, polite and respectful

12/04/2024

Excellent doctor, very knowledgeable and trustworthy!
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