She was thorough and took time to look back into old system records that were not at her fingertips in the exam room. Her thoroughness gave a sense of ease that there was not anything major going on at the moment. I appreciated her detailed instructions on what to do if I experienced further symptoms and where to go.
If I could go higher than a rating of 10; I would for Kelsey Leder. I felt totally comfortable with her, & now have a very clear understanding of the direction of my care needs.
She was already aware of why I was there, reviewed my previous visits very well
She makes coming pleasant and is patient. Doesn't rush me through like just another patient.
Quick follow up and recommendation after follow up blood tests.
All good
She didn鈥檛 give me time to ask all my questions. She was rude. She was very abrupt. Her demeanor was terrible.
Very pleasant
good job , nice person !
Outstanding
My provider just didn't meet me at my level. Felt like she was bullying me with my healthcare but I was able to find a doctor who could help me
Intotal my visit is highly successful and my thanks to all people I met thin hope to see same practice next visit7/22/25
Nothing else to say or advise. Great job I鈥檓 very pleased and thank you very much.
Knowagable about my situation. Compassionate and caring.
Very professional, curious and helpful.
I have been seen by Kelsey several times in the past 2 years . Her care is always excellent . I am lucky to have such an organized staff near my home . My wife and I both feel this is a wonderful group of professionals . We have both received exceptional care from this entire staff .
Assured me about my healthcare
i started with Dr. Bishop as my cardiologist 4 years ago, since then I've only seen him twice, all my other appointments have been with PA's which was ok because i felt a couple were quite satisfactory, however i did not feel this way about my last two appointments. I have no complaints about the medical assistants, the receptionists, and the staff in general who treated with kindness and courtesy
She eased my emotions and improved my day with her supportive words and encouragement regarding my health. I left in a more positive frame of mind and a new script which already seems to help.
In fairness, this was a short visit - just a pre-op clearance; so I was in and out in a very short time.
Provider very good
Went well
I was amazed about how quickly Kelsey and Doctor Volo scheduled labs and diagnostic testing in order to get to the root of my issues. Doctor Volo actually called me at home on a Saturday afternoon to check in with me. He also advised me about physical limitations prior to testing.
Patient and understanding with my concerns
Respect
YOU SHOULD ADD "EXCELLENT" RATINGS BEYOND "VERY GOOD." KELSEY WAS EXCELLENT
not as good as prior visits
All in all it was a very good experience
I am optimistic about my situation.
Kelsey took the time to go over my issues and discussing with the doctor as far as next steps. Thank you Kelsey!
Top notch
My husband and I have both been treated by staff here. He saw Kimberly Conlin also excellent.
Professional
It was a little to short on time and explanations but covered what needed to be said
I would go there again...if needed... THANK YOU
ONE OF THOSE RARE VISITS,WHERE, ALL THE DUCKS WERE ALL LINED UP!! 's.. PERFECT
Professional
I would recommend this provider to anyone.
This office is the best
Reviewed and explained my condition.
she was in, went over the ekg and file, did an exam, said all was good, session was over. All very quickly.
The experience was wonderful and caring. I felt honored to be a patient.
Kelsey, Kayla, Maureen Orong, and Dr. Bishop are all top-notch. I switched from a previous practice to yours and am glad I did..
Don鈥檛 change anything I was very satisfied
In my opinion everyone was excellent
When asked for eco copy the PA acted like we couldn鈥檛 have it and was snippy she had to make a copy. Rude
Familiar with my physical problems and addressing it straight on and in language I could understand.
Doesn't listen well. Seemed to have one track mind and in a hurry.
Hot top notch care as they had to squeeze me in for my issue.
She assured me I was ok鈥 was very worried I had a heart problem.
Keep up the good work
The fact that this started as a walkin patient to the Heart Clinic, I could not have received any better care than what I experienced. I cannot speak any higher as to how I was so well treated and a course of action established for my ongoing treatment. KUDOS!
Demeanor and patient interest could improve
HOPEFULLY THEY WILL FIX ME UP AND ILL BE DANCING SOONNNNNNNNNNN
Kelsey was very good. Great listener and professional
Kelsey made a great catch interpreting my EKG. She also did a very timely follow-up. Great job Kelsey.
Thank you!
She was knowledgeable and courteous and explained thing clearly.
Excellent care giver
I give the provider the highest scores- very satisfied with my care.
I was extremely pleased with the level of care
Dr Phang is excellent when I get to see him
Kelsey was an excellent PA who provided appropriate individualized care for my situation.
Medical jargon terminology used. Rushed dismissive attitude from start.
The practice is lucky to have her as part of the team
I came in for a pre-op clearance but was not told if I passed
All good
I feel that I was rushed which made me nervous so I had forgot questions I wanted to ask. I turned to get my coat and was going to ask a questions and the PA was gone.
Wonderful care. Thank you!
Very prompt and professional
Visit went very quickly
People go to DR Volo because he doesn't treat them as a number. This NP treated me as a number and did not show care or concern.
I was made comfortable and at ease
K Leder, PA
Everyone I dealt with was professional and friendly
