Jessica Anne Francis

Jessica Anne Francis, MD

Neurology

Provider Groups

  • Innovative Health Alliance of New York

  • SPHP Medical Associates

Primary Contact

518-213-1443
Appointments (New Patients Welcome)
Provider Groups
  • Innovative Health Alliance of New York

  • SPHP Medical Associates

Primary Contact
518-213-1443

Services & Specialties

Areas of Specialization

  • Neurology

Locations & Contact

Primary Location

St. Peter's MS and Headache Center

63 Shaker Rd
Ste G01
Albany, NY 12204

St. Peter's MS and Headache Center

Education & Certifications

Education

Education:
Ross University School of Medicine (2017)

Residency:
Albany Medical Center Hospital (2022)

Residency:
Albany Medical Center (2022)

Fellowship:
London Health Science Center (2023)

Provider Groups

Innovative Health Alliance of New York

SPHP Medical Associates

Provider Ratings

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn More >

4.9 out of 5

(155 ratings)

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

58 Reviews

07/24/2025

Dr. Francis is very nice and personable. She involves the patient with the recommended treatment plan. She listens to me and I feel that my needs are being met.

07/23/2025

Loved her warmth, her immediate understanding of the issues I am facing, her knowledge of how to address the issues, her ability to communicate information clearly and her calm and reassuring approach. I thoroughly enjoyed my visit with her and would highly recommend her to others

07/18/2025

Dr. Francis has been able to Help me where others couldn鈥檛!

07/17/2025

I could not be more thankful to have her as a physician. She is truly a blessing to everyone lucky enough to have her on their side both professionally and I imagine personally as well. She is kind, down to earth, extremely intelligent and very warm. I wish she could be my provider for every specialty. Students should learn from her how to be a true patient centered physician.

07/15/2025

I highly recommend Dr Jessica Francis for migraine patients!

07/15/2025

Dr. Francis was genuinely caring and concerned for my progress. A simple increase in a med has made a tremendous difference in my daily life. She considers every aspect of my care and thinks outside the box! I鈥檓 grateful to have her treating me.

07/11/2025

Very professional

07/03/2025

Just a wonderful doctor!! Very comfortable to talk to, she's compassionate about her patients and that means a lot to me 馃檹

06/26/2025

She was fantastic. Felt like she listened to my concerns.

06/24/2025

None at the moment.

06/20/2025

Like I said on my previous statements I am very happy with the doctor that I have she's very sufficient takes your time and cares for my well-being she does not treat me like a chart

06/20/2025

Excellent care!

06/11/2025

Dr Francis is incredibly knowledgeable and always has suggestions/treatment options for my headaches

06/11/2025

Dr. Francis is a very professional provider

05/22/2025

I鈥檝e honestly never had a provider listen to me and feel like that genuinely care about my well being so much as I do with Dr. Francis. She鈥檚 beyond amazing.

05/16/2025

Dr Francis always takes time to fully address any problems that arise or concerns. She is so understanding Ames kind and I鈥檝e never had a Dr take sick time to help me when needed. Can鈥檛 give her enough praises.

05/14/2025

Dr. Francis is compassionate and has explained MS and its treatment in a way that is easy to understand

05/08/2025

As I had said previous said Dr Jessica Francis is very Professional and Enjoy going to see her.

05/01/2025

I felt listened to.

04/22/2025

Every staff member in this practice is above and beyond what I had for expectations. I hope they are well compensated and incentivized to stay at this office.

04/18/2025

Dr. Francis is always understanding and patient with me.

04/17/2025

I feel so lucky to have found such an amazing, compassionate, and caring neurologist!!! Dr. Francis has always listened to everything I say and takes the time to explain everything.

04/17/2025

Dr. Frances took her time explaining everything to me and gave me plenty of time to talk and ask questions.

04/14/2025

I am very happy to have had the chance to meet Dr Francis. She made me feel comfortable he gave me good advice, she talked to me in a way that I understood everything she had to tell me I think that's the Francis it's a good match for me

04/08/2025

She is willing and flexible about finding a medication thats right for me. Doesnt patient-blame.

03/19/2025

She is a very compassionate person

03/17/2025

Very comfortable with Dr. Francis

02/26/2025

Wonderful doctor!

02/21/2025

Best bedside manner ever!

02/18/2025

I wish that my experiences with all of my health care providers were like my experience with Dr. Francis and her staff.

02/13/2025

The doctor listens to my concerns.

02/10/2025

Excellent. Very patient, knowledgeable, answered all my questions and concerns in a way for me to understand

02/10/2025

Always very caring

01/31/2025

Dr. Francis, The best provider I have seen in my life, cares about the pt, listens carefully and so passionate about her job

01/21/2025

Was very satisfied with my doctors appointment

01/15/2025

I have nothing to say at this time.

12/26/2024

Really thorough and answered all my questions. She knew what was going on with me immediately and it ended up being a pretty rare type of headache that I have been told were psychological in the past. I felt very heard and considered and the appointment didn鈥檛 feel rushed at all. She made me feel like my health was within my control and that fostered feelings of respect and autonomy.

12/23/2024

You can tell she really cares about her patients and is passionate about medicine.

12/18/2024

Very knowlegable and consigerate

12/17/2024

Excellent experience, would highly recommend

12/16/2024

Dr. Francis listens and is very informative. All around wonderful doctor!

12/03/2024

This is the best experience I have had with a provider.

11/12/2024

Highly recommended

10/29/2024

Dr. Francis took her time and listened to all my concerns and answered all of my questions. I did not feel the whole time I was there.

10/15/2024

This was my first encounter with Dr Francis. She was very friendly and made me at ease which enhanced a productive visit.

10/15/2024

Dr Francis is a credit to SPHCP

10/04/2024

Great communication and gets feedback from patient

10/02/2024

I didn't feel like Dr. Francis gave me enough time for my appointment

09/30/2024

Very surprised by how pleasant the experience was

09/25/2024

Love her!! So informed and I feel very attended to. She listens and explains things and has the best bedside manner. Always smiling.

09/24/2024

This was my first exam with Dr. Francis. I am very impressed with the way she cares for her patients. She takes the whole person into account along with any other issues they are dealing with before coming to a preferred treatment plan for that individual.

09/23/2024

She listened and had helpful recommendations

09/23/2024

This was the best experience I have had with treatment for my migraines and I have been being treated for 31 years

09/23/2024

Jessica Francis took her time and covered all the issues I had very thoroughly

09/06/2024

Dr Applebee couldn't squeeze us in so this was a first time appt with Dr Francis. She gave us every minute we needed and answered all of our questions. She was wonderful!

09/05/2024

I got the time of the appointment wrong but everyone was very kind about it and they fit me in.

09/03/2024

Dr. Francis was extremely thorough and gave me an excellent exam and healthy tips on how to improve my quality of life!

08/29/2024

I shared name and location and was happy to do so.
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