She deserves a raise. Very attentive and felt like she listened my concerns and then offered her professional opinion
Explained additional tests to be done and reasons for them.
Explained everything in a way I understood everything we talked about
During the call she was caring, informative explained everything in details. Her follow up with the letter of instructions for the upcoming surgery was wonderful!
Thank you so much ☺️🫶🏼
She remembered me from a prior visit.
Very happy with her especially with Dr Hoeszch calling me because I was concerned I wouldn’t get anybody and I just want to know what’s going on. But she helped me with this. Thank you so much.
Would highly recommend.... Thanks again!!
Everything she did was explained in a manner that was completely understood.
Elizabeth the nurse was also very nice and friendly.
I asked a question about pictures of my procedure and Heather left the room and came back with a computer so we could view the photos and discuss them. She definitely cared about my questions and concerns.
Heather was professional, understanding and caring.
She was kind, courteous, friendly, professional and genuinely a delight to me.
Heather is a compassionate person who really listens to your concerns and answers all questions. She is excellent.
Could not be more pleased with NP Heather.
Heather was excellent. My only disappointment was that I was not able to have all of test I need that day especially given the fact that this is a walk- in clinic advertising the availability of all necessary tests as a walk-in.
And then to follow up it’s 6 months out for a heart condition, what a joke
They were very good
explained things clearly, not rushed.
Very considerate. Highly recommend
Heather Macphail, PA was incredibly thorough. She took my concerns about unexpected heart palpitations seriously, and was able assure me that my vitals looked good. She explained possible causes for the palpitations and that they weren’t generally serious. Even still she didn’t just stop there, but took a next step of ordering blood work and scheduling an EKG to make sure that something more isn’t going on. All these actions were so reassuring that if something was going on it would be caught, and that even though risks seemed minimal she believed me when I said what was going on wasn’t normal for me. Beyond happy with her care.
All fine
Was aware of my concerns' and explained what I needed to do to feel better..
I could not ask for any better person than her. She is a very good physician.. I can’t say any more about her👩⚕️
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Very pleasant and respectful.
she was a professional and all aspects
